Mahitahi Hauora PHE - Quality Manager

We are looking for an experienced Clinical professional to join us during what is an exciting and interesting time in primary healthcare. This role will showcase your experience in leading clinical quality improvement and assurance across our primary healthcare providers to ensure best practice and safe effective service delivery.

About Mahitahi Hauora

Mahitahi Hauora is a primary health entity established to transform how primary healthcare is delivered in Northland.  Our organisation operates as a Trust, is not for profit and works to support a primary health care system that sustains equitable self-determined wellbeing and ensures every person in Northland can live a long and healthy life. 

The Position

We are looking for someone with a clinical background and experience in quality improvement to lead our quality improvement initiatives and requirements across primary healthcare in Northland.  The role will primarily be responsible for:

  • Developing and implementing Quality Frameworks
  • Providing Clinical Quality governance and oversight across all programmes and initiatives
  • Leading and supporting the Foundation Standards and Cornerstone accreditation for General Practices in Northland.
  • Clinical Complaints and Incident Management
  • System level measures Patient Experience
  • Quality Improvement projects

This is a role that will see you reporting to the Primary & Community Workforce Lead and working across the organisation, change and locality teams.

To be considered for this position you must have:

  • A relevant clinical qualification
  • Demonstrable experience in a quality assurance senior/management role in healthcare
  • Demonstrable experience in quality improvement and auditing
  • Proven interpersonal skills in developing constructive stakeholder relationships
  • Proven experience in complaint and incident management

An understanding or experience working in the complexities of the primary healthcare environment would be an advantage.

You must have a current NZ work visa and the legal right to work in NZ.

A detailed position description and Application for Employment form can be downloaded from our website

If you have the skills for this role and passion to be part of this exciting team, please apply by forwarding your covering letter, CV and Application for Employment Form to Joanne Mason, HR Assistant at

Applications Close: Wednesday 12th August 2020 

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